Privacy Policy

Last Updated : 24th August 2024, 10:15:45hrs

This Jarvis Privacy Policy (“Privacy Policy”) explains how Jarvis Cutting Tools, Inc. (“Jarvis”, “we,” “us,” or “our”) collects, uses and shares your personal information. This Privacy Policy applies when you use and interact with our website, jarviscuttingtools.com (the “Site”), request quotes, place orders, visit our locations, contact our marketing representatives, engineers or other employees, attend tradeshows or other events where our marketing representatives, engineers or other employees are present, when you apply for employment with us, or when you otherwise communicate or connect with us (online, including through social media and through third parties such as Calendly, by phone, in-person, or otherwise) (collectively the “Services”).

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy and consent to Jarvis’ collection, use and disclosure of personal information, Use Data, and other information as set forth herein. If you do not consent to the terms of this Privacy Policy, you should not access or use the Services in any way and should immediately exit the Site.

Privacy Policy Update

Collection of Information: We obtain personal information and other information about you from a variety of sources. This includes personal information you provide to us, information we gather through automated means, and information we obtain from other sources.

We also collect other information that you provide to us including quote, order, and project information.

Information collected through automated means: By choosing to use the Services, you agree to provide Jarvis with certain information that is automatically created, collected, and recorded by your use of the Services (“Use Data”). Jarvis uses third parties, including Google, to collect this information. Jarvis and these third parties may use a variety of technologies to collect Use Data, including cookies, web beacons, JavaScript and logging.

Cookies are small data files that are sent from a website’s server and are stored on your device’s hard drive either for the duration of your visit (“session cookies”) or for a fixed period (“persistent cookies”). Cookies contain information that can later be read by a web server. Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls. If you want to learn the correct way to modify your browser settings, please use the Help menu in your browser. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our Site or the Services may no longer be fully accessible.

The data collected may include but is not limited to:
– Your device type and settings, software used, browser type and version, operating system, and device id
– IP address,
– Whether you are a new or return user,
– Internet service provider,
– Web pages you view and time spent on them, links you click on, and what search queries you run on the Services,
– Websites or other referring services you visited before and after visiting the Services
– Dates and times you access or use the Services,
– Time zone,
– Location information

Information Obtained from Other Sources

We may obtain personal information and other information about you, in connection with the Services, from publicly and commercially available sources and from our business partners (such as service providers, social networking services, and third-party marketing partners, internet service providers, data analytics providers) including

If you interact with us through a third-party (e.g., Facebook, Twitter, YouTube, Instagram, Google, LinkedIn, Calendly), in addition to the information that you provide, we may obtain information about you, such as your user ID and/or username and other information you have permitted those services to share with us consistent with your privacy settings for that third-party account.

Analytics. Some of the analytics providers we use allow you to opt-out of data collection, as described below.

Google Ads. We use a number of Google services to assist us with advertising. Learn more about Google’s practices with regard to data collection and to manage

Social Media and Other Opt-Outs. You can also opt-out of some of our advertising and social media partners by visiting their opt-out pages.

Use of Information

Jarvis or service providers acting on our behalf, may use your personal information, other information and Use Data for various purposes in connection with Jarvis’ business, including, but not limited to:

To operate, evaluate and improve our business;
To provide, improve and optimize the performance of the Site and our services;
To provide our products and services, and customer service and support;
To respond to your inquiries and requests and send other communications;
To provide you with information related to our services or that we otherwise believe will be of interest to you;
To notify you about certain changes to the Services;
To monitor use of and help us understand how people use the Services;
To associate your browser and/or device with other browsers or devices you use for the purpose of providing relevant and easier access to content, and other operational/business purposes;
To create and manage online accounts;
To focus our marketing and advertising efforts;
To provide you with advertising about products and services tailored to your individual interests;
To protect against, identify, and prevent fraud and other unlawful activity, claims and other liabilities;
To make inquiries into banking and credit references;
To process payments;
To evaluate your employment application;
In other ways for which we provide specific notice at the time of collection.

We may also use aggregated or anonymized information that does not directly identify you for any purpose, including marketing and advertising purposes.

Unauthorized Use

Unauthorized attempts to use the Site in a way that violates our Terms of Use, to utilize the Site for other than its intended purposes, or to defeat or circumvent the Site’s security features are strictly prohibited. We do not intend for the Site to be used by children under the age of 13, nor do we seek to collect information about children under the age of 13. If you are under the age of 13, please do not provide us any information and promptly exit the Site.

Sharing of Information

Service Providers: We engage certain trusted third parties to perform functions and provide services to us, including, without limitation, payment processing, website hosting and maintenance, customer relations and support, database storage and management, data analysis, marketing and social media services, printing and shipping. We may share your personal information, other information and Use Data with these third parties, but only to the extent necessary to perform these functions and provide such services.

Other Third Parties: We also may share, disclose, or transfer your personal information, other information and Use Data with third parties as follows: (a) to government agencies, advisors and other third parties, where necessary and appropriate, in order to comply with applicable laws, the service of legal process, or if we reasonably believe that such action is necessary to (i) comply with the law requiring such disclosure, (ii) protect Jarvis’ rights or property, (iii) prevent a crime or protect national security or (iv) protect the personal safety of the users or the public; or (b) if we believe your actions violate our Terms of Use or other policies; or (c) in connection with a financing or a sale, acquisition, or merger of our business or our business assets. We may also share with others non-personally identifiable information or aggregated or anonymized information that does not directly identify you for marketing, advertising, or other uses.

Third Party Sites or Apps

The Site may contain links to external websites, plug-ins or applications. Please note that this Privacy Policy does not apply to third party websites, plug-ins, or applications to which the Site links. Jarvis is not responsible for the practices and policies (including privacy policies) of third parties and, therefore, you should review the privacy practices and policies of such third parties prior to providing your personal information in connection with such websites, plug-ins or applications.

Subscribing to E-Mail Correspondence

If you provide us with your email address, you authorize us to send you regular emails unless and until you request to unsubscribe from such emails. These emails may include messages related to your inquiries and requests, marketing communications, and information about changes to the Site. We may collect information about your interactions with emails sent by us or on our behalf, including whether you opened the email or clicked on any links. We may use this information to improve our marketing, to understand our audience, and to improve the Services. Each email we send contains an easy, automated way for you to unsubscribe from further emails from us.

Do Not Track: Some web browsers have a “Do Not Track” preference that transmits a “Do Not Track” header to the websites you visit with information indicating that you do not want your activity to be tracked. We do respond to browser “Do Not Track” signals, as there is no standard for how online services should respond to such signals.

Cross-Border Transfers

Jarvis is located in the United States. If you choose to use the Services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States for storage and processing, and by providing your personally identifiable information on the Services you freely and specifically consent to that transfer, storage, and processing.

Security

Jarvis uses reasonable care to protect the privacy and security of personal information and to ensure that our systems are secure and meet industry standards. Unfortunately, no Internet transmission is ever completely secure, and we cannot guarantee that unauthorized access, hacking, data loss or other breaches will never occur. WE EXPRESSLY DISCLAIM ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO ANY BREACHES OF SECURITY, DAMAGE TO YOUR DEVICE, OR ANY LOSS OR UNAUTHORIZED USE OF YOUR PERSONAL INFORMATION OR OTHER DATA.

Contact Us

If you have questions or comments about this Privacy Policy, please email us at [email protected]

We’re Here For Whatever You Need

Customer support, engineering support, or general inquires.